SendOps

For Operators

Operate SES like production infrastructure

Monitoring, alerting, audit logs, and infrastructure health. Everything you need to keep email running smoothly — without building it yourself.

Delivery RateSee All
Notifications81.2%
Onboarding68.7%
Product Updates76.4%
Marketing58.3%
Emails Sent
Live
84,502
OlderNow
Open Rate24h
42.3%
Click Rate24h
18.7%

The problem

Flying blind on email infrastructure

Your team is sending thousands of emails a day. How do you know it's working?

With SES alone, the answer is: you build it yourself. You wire up EventBridge to capture events, pipe them through SNS or SQS, store them somewhere queryable, build a dashboard, and configure CloudWatch alarms. Every piece needs IAM permissions, monitoring, and maintenance. And when something goes wrong at 2am, you're debugging the observability pipeline instead of fixing the email problem.

Meanwhile, the rest of your team — support, marketing, product — can't answer basic questions without filing a ticket. "Did this email get delivered?" shouldn't require an AWS login and a CloudWatch query.

How it works

One connection. Full visibility.

SendOps connects to your SES account via a single setup. Every delivery event — sends, bounces, complaints, opens, clicks — flows to SendOps automatically. Your application's sending path is untouched. SendOps reads events that SES is already producing and gives your team dashboards, search, and alerting on top of them.

Your ApplicationAWS SESSendOpsObservability, templates,and infrastructure control

Zero config

Everything provisioned automatically

One setup connects your AWS account and provisions your entire email infrastructure. Every resource is pre-configured and managed through the SendOps dashboard. No manual configuration, no CLI scripts, no permissions to debug.

See the full infrastructure breakdown
  • SES Configuration Sets
  • EventBridge Rules
  • Sending Channels
  • Domain Identities
  • Custom Tracking Domains
  • Email Templates
  • Suppressed Destinations

Built for infrastructure teams

Six capabilities that replace the observability pipeline you'd otherwise build yourself.

Monitoring Dashboards

Real-time dashboards for delivery rates, bounce trends, complaint tracking, and sending volume — across every domain and channel. Filter by time range, channel, or sending domain. No CloudWatch dashboards to build, no Athena queries to write.

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Alerting

Set thresholds for the metrics that matter: bounce rate, complaint rate, delivery rate, sending quota. Alerts fire to Slack, email, or webhooks. Critical alerts go immediately; summaries arrive as daily or weekly digests. Trigger PagerDuty or OpsGenie via webhook payloads.

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Audit Logs

Every configuration change, template deployment, team member action, and permission change is logged and visible to account administrators. Know who changed what, when, and why — without digging through CloudTrail.

Infrastructure Health

Monitor domain verification status, DNS configuration, and SES service health from one screen. See which domains are verified, which have expiring DKIM keys, and which configuration sets are missing event destinations.

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Quota Management

Track sending quotas in real time. Get alerted when you're approaching limits — before SES starts throttling. See quota usage by channel so you can identify which email types are consuming capacity.

Deliverability Tracking

Monitor sender reputation, ISP-level delivery rates, bounce classifications, and complaint sources. Spot deliverability problems before they trigger an SES account review.

A day with SendOps

Investigating a deliverability drop

Scenario: A marketing campaign triggers a bounce spike. Here's how you'd handle it.

1

You get an alert

Slack notification: bounce rate on the marketing channel crossed 3% in the last hour. The alert includes the current value, the threshold, and a link to the dashboard.

2

Open the dashboard

Filter by the marketing channel and the last 2 hours. You can see the bounce rate spike starting at 10:15am, correlating with a campaign send.

3

Drill into the bounces

Switch to message search, filter by bounce status and the marketing channel. You can see 200+ hard bounces to addresses at a single domain — a stale list segment.

4

Check the suppression list

The bounced addresses are being automatically suppressed. No manual cleanup needed. The bounce rate is already dropping as the suppressed addresses stop receiving.

5

Verify reputation impact

Check the deliverability dashboard. Complaint rate is still under 0.01%. Sending reputation is stable. The bounce spike was isolated to one channel and one domain — transactional email was unaffected.

Common questions from operators

Stop building your own email observability

Dashboards, alerting, audit logs, and infrastructure health — ready in minutes, not sprints.

Free plan available. No credit card required.